Mobile Help

Messaging
Unable to send/receive SMS
I want to send a picture message
How do I stop unwanted SMS

Going abroad
How can I use my mobile abroad?
What's the difference between manual and automatic network selection?
Is there anything I should do before I go?
Who do I call when I'm away and need help?

PUK Request?
Phone will not accept my PUK number

Problems with your phone
JT-GSM is not the network name on my phone
Phone display says 'Check SIM'
Phone does not accept PIN number
Phone is on but will not connect to the JT network
Phone will not turn on

Are mobiles safe?
Effects of Mobile Base Stations
What are SAR values?
Mobile handsets and radio frequency
Is using a mobile dangerous?

Using your mobile
Security
Your SIM card
Software Update

Internet and data services
Unable to connect to the Internet?
How much data have I used this month?
Can I use data services with my PAYG service?
Can I send/receive texts and voice calls when connected to data services?
What affects the speed of mobile data services?
Can I use mobile data services abroad? 
How is data charged?
Are voice calls included in my mobile data service?
How do I back up my data?

Making/receiving calls
Phone can receive but not make calls
Phone can make but not receive calls
Phone is connected to JT network

Pay As You Go service
Top up problems
My PAYG service will not allow me to text or make a call.
Which additional services are provided with Freedom?
How often do I have to use my PAYG service?
Can I use my PAYG service abroad?

Lost / Stolen
What to do if you have lost or had your mobile phone stolen